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Frequently
Asked Questions:
Q. Can I send a Purchase order via fax for my school/business/church?
A. 1st-American-Flag-Pins.com is a pre-pay only company.
If a P.O. is sent, we can hold the selected merchandise(up
to 2 weeks) while waiting for your check to arrive. Merchandise
will ship after customers check clears. Please call 1-800-856-0595
for more information on Purchase Orders.
Q. I noticed you have a few websites combined into one. What
will show up on our credit card statement?
A. Our company name NicheNET appears on all credit card statements
as well as all of our order confirmations.
Q. If I pick Overnight Shipping today, will I recieve it
tommorow?
A. Although most packages are shipped out the same/next day,
we do not guaranetee all shipments will ship on the same/next
business day. We allow up to 3 days to process all orders.
Q. I am interested in Wholesale Pricing. Do you have special
pricing for businesses? Where would I find these prices?
A. All our prices have been worked into our products. Please
view individual items to see the wholesale charts.
Q. I noticed your wholesale prices start at 25 pieces per
item. Can I combine items to recieve wholesale costs?
A. We can combine large quantities of 150 or more pieces per
item. For more info about combining large quantites per style
please call us 1-800-856-0595.
Q. I only noticed a web catalog. Do you offer a version to
be mailed?
A. As of yet, we do not have any other catalog but the web
download.
Q. I do not have a credit card, do you accept checks or money
orders?
A. We do accept checks and money orders. Please click on our
Fax/Mail button for an order form. Make sure to include the
style number or brief description of each product.
Q. I don't feel comfortable ordering online. Is it possible
to order by phone?
A.We do take orders over the phone. Please call us at 800-856-0595.
Q. I received two email confirmations with two seperate numbers.
Did I get double billed/shipped?
A. You did not get double billed or shipped. We send a confirmation
of your order(Sales Order)and a confirmation of your credit
card charge(Cash Sales Order). Please notify us immediatly
if you believe there is an incorrect charge.
Q. I placed an order on Friday but received no email confirmation
all weekend. Did you get my order?
A. Email confirmations are sent when we process your order.
You must wait at least one business day to recieve confirmation.
Q. How come when I try to track my order, my reference number
isn't being recognised?
A. Your problem could be either one of a two things. Your
package might not have shipped yet or you've used a wrong
number. Make sure your order number you've used is the same
as your Sales order number, and not your Cash sales Number.
Please call 1-800-856-0595 with any problems.
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